Question 1

What is Telehealth?

Accepted Answer

Telehealth physical therapy refers the therapy services that are provided over secure video conferencing technology.

Question 2

How do I know if Telehealth will work for me?

Accepted Answer

Please contact us at (816) 331-9111 to discuss any questions or concerns you may have with one of our patient care coordinators. Every patient and their situation is unique and we want to make sure you have all questions properly answered and are comfortable with Telehealth before signing up.

Question 3

How do I schedule a Telehealth visit?

Accepted Answer

You can contact us at (816) 331-9111 to speak with a patient care coordinator, or you can use our online form.

Question 4

Does insurance cover Telehealth?

Accepted Answer

st insurances are currently covering Telehealth visits, and more are being approved each day. ETC will verify coverage with your specific insurance company prior to starting Telehealth sessions.

Question 5

What equipment do I need?

Accepted Answer

Telehealth visits can be conducted via desktop, laptop, tablet, or smart phone. Your device will need a camera and a microphone, which are available on most devices. ETC works with a company called BlueStream to provide the service making the process as easy as possible.

Question 6

Will I be able to work with my regular therapist or at my regular time?

Accepted Answer

We will make every effort possible to keep you with your regular therapist and during your preferred time. Unfortunately due to Covid-19 some changes have been made to staffing locations and availability. You will however recieve top notch healthcare from any of our therapists.

Question 7